Working together with and for Wellington to create remarkable experiences that generate vitality, strengthening the city we love.

Te tūranga | The role

Working closely in our small, innovative bookings team based at Capital E, you will play a key role in facilitating education group bookings across our organisation’s six sites; City Gallery Wellington, Capital E, Wellington Museum, Space Place, Cable Car Museum and Nairn Street Cottage.

Within this role you will assist in the development and improvement of our booking systems, processes and procedures and provide reporting and any administration support as required.

You will also act as advocate for the education customer and their booking journey with us.

Ngā tino pūkenga me ngā wheako | The essential skills and experience for the role

To be successful in this position you will;

• have proven experience in an administrative role
• be detail focused and have a strong customer service orientation with a friendly and efficient telephone manner.
• have a high level of competence in Office 365
• have exceptional advocacy and empathy skills, with the ability to relate to a wide variety of people
• have an understanding of the education sector and have an affinity with the arts or not-for-profit sector
• approach your work with energy, creativity, and resourcefulness
• good oral and written communication skills
• outstanding time management and is exceptionally well organised

Ko wai mātou | Who are we

As a small organisation we punch above our weight, working together with and for Wellington to create remarkable experiences that generate vitality, strengthening the city we love. We offer incredible audience experiences across our six sites; City Gallery Wellington, Capital E, Wellington Museum, Space Place, Cable Car Museum and Nairn Street Cottage.

We are committed to Te Tiriti o Waitangi and support mana whenua as kaitiaki. We are committed to creating a culturally safe and inclusive environment, building meaningful and sustainable employment opportunities for people from a diverse range of backgrounds.

As a place of work, we embrace flexible working in recognition of all aspects of a well balanced lifestyle for our employees. We offer 5 weeks of annual leave per year. Other benefits include free te reo Māori lessons and access to EAP services.

If you want to work with like-minded community builders, and you are passionate about connecting ākonga with art and culture we would love to hear from you. To join our team, please submit your CV, a cover letter and complete our online application form for our consideration. For further information on the role please contact hr@experiencewellington.org.nz.

The salary band for this role is $51,838 – $55,845, depending on skills and experience.

Applications close Wednesday 7 June 2023. Applicants will be shortlisted as they come in.   

Applicants for these positions require the eligibility to work in New Zealand, have current NZ citizenship, residency or a valid work visa. For advice on obtaining a New Zealand work or residence visa visit www.immigration.govt.nz